Privacy Policy

This statement explains the privacy and data protection practices which apply to Valevi Ltd. We respect the importance of safeguarding your data and, we fully acknowledge the fact, that your information must be handled carefully.

This policy explains which information we collect, what we do with it, and which protections you are assured of.

Collecting information

We only collect personal data from you by specifically asking for it, especially when you are submitting an enquiry to receive information about a campsite.

The information we collect

We limit the personal information collected to that reasonably required to satisfy your expectations and fulfil our obligations to campground owners. This information may include your name and contact details, including telephone number, email and postal address as well as records of any correspondence

How we use these informations

We will only use your personal information to satisfy your expectations and fulfil our obligations to our accommodation providers as follows:

To pass on the information required by the contractual campground owners to facilitate the communication.
To send you confirmation of your enquiry, follow it up, or ask for feedback

or to respond to any queries you have raised

For any communication deemed a legitimate purpose, such as notifying you of changes to our service or in order to carry out our obligations to you
To assist with fraud prevention

Data security and retention

We are committed to protecting your privacy. Therefore we follow strict security procedures to ensure that your personal information is not disclosed to a third party without your permission, as well as to prevent any unauthorised access. The computers that store the information are kept in a secure facility with restricted physical access, and we use common hardware firewalls to restrict electronic accessibility.

Your personal information will be stored for no longer than is reasonably required for record keeping, complying with legal obligations and resolving disputes.

None of the information that we collect will be disclosed to any third party, other than when contacting a specific campsite on your behalf or if we are required to do so by law.

We will never share your information with third parties for their own marketing purposes without your express consent.

Your rights

Any personal information submitted via our website must be treated in accordance with the Data Protection Act 2018 and you are entitled to withdraw your content for data processing at any time. If you have any concerns or would like to request a copy of the data we store about you, request amendments, or request that we delete your information, please send us an email.

Your entitlements under this legislation can be found on the Information Commissioner’s web site at ico.org.uk, or read the Act online at www.legislation.gov.uk/ukpga/2018/12/contents/enacted.

Your acceptance

By using this website, you consent to the collection and use of the above personal information in accordance with this privacy policy. If you do not agree to this policy, please do not use our site.